ACM SIGSOFT Software Engineering Notes
Documentation: not yet implemented, but coming soon!
The human-computer interaction handbook
A Perspective on Three Cooperating Courses
CSEET '00 Proceedings of the 13th Conference on Software Engineering Education & Training
Seeing the project: mapping patterns of intra-team communication events
Proceedings of the 21st annual international conference on Documentation
Computer documentation for senior citizens
Proceedings of the 21st annual international conference on Documentation
Encyclopedia of Computer Science
Proceedings of the 23rd annual international conference on Design of communication: documenting & designing for pervasive information
Using customer input to drive change in user assistance
Proceedings of the 26th annual ACM international conference on Design of communication
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From the Publisher:More and more technology-based organizations are moving towards having an in-house employee write their user documentation. This book provides readers with a step-by-step strategy to writing and describing technical procedures. Designed to support professionals working on a project, this book includes complete programs for readers to work on and a full set of project tracking forms as well as a broad range of examples, including Windows-style pages and screens and award-winning examples from Technical Communication competitions. This is an ideal reference and learning tool for professionals who are required to write user documentation. Part of the Allyn & Bacon Series in Technical Communication, edited by Sam Dragga (Texas Tech University).