The role of trust and assurance services in electronic channels: an exploratory study

Electronic Commerce Customer Relationship Management: A Research Agenda

Information Technology and Management

An Information Model for a Merchant Trust Agent in Electronic Commerce

IDEAL '02 Proceedings of the Third International Conference on Intelligent Data Engineering and Automated Learning

Trust in B2C E-commerce: the New Zealand mäori internet shopper

E-commerce and cultural values

Understanding Customer Trust in Agent-Mediated Electronic Commerce, Web-Mediated Electronic Commerce, and Traditional Commerce

Information Technology and Management

Psychological antecedents of institution-based consumer trust in e-retailing

Information and Management

Revisiting the role of web assurance seals in consumer trust

ICEC '04 Proceedings of the 6th international conference on Electronic commerce

A multidimensional trust formation model in B-to-C e-commerce: a conceptual framework and content analyses of academia/practitioner perspectives

Decision Support Systems

The Effects of Trust-Assuring Arguments on Consumer Trust in Internet Stores: Application of Toulmin's Model of Argumentation

Information Systems Research

The Role of System Trust in Business-to-Consumer Transactions

Journal of Management Information Systems

What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology

International Journal of Electronic Commerce

Electronic Commerce Customer Relationship Management: An Assessment of Research

International Journal of Electronic Commerce

Revisiting the role of web assurance seals in business-to-consumer electronic commerce

Decision Support Systems

Trust and TAM in online shopping: an integrated model

MIS Quarterly