Information technology, process reengineering, and performance measurement: a balanced scorecard analysis of Compaq computer corporation

Authors:
William F. Wright;Rodney Smith;Ryan Jesser;Mark Stupeck
Affiliations:
Univ. of Carolina, Irvine;Univ. of Carolina, Irvine;Univ. of Carolina, Irvine;Univ. of Carolina, Irvine
Venue:
Communications of the AIS
Year:
1999

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Abstract