Visual information foraging in a focus + context visualization
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Extracting usability information from user interface events
ACM Computing Surveys (CSUR)
Usability testing software for the internet
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Testing web sites: five users is nowhere near enough
CHI '01 Extended Abstracts on Human Factors in Computing Systems
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This demonstration will show the application of a unique approach to collecting and analyzing usability data from the users of Web sites and software applications. The NetRaker Suite supports researchers in conducting usability research remotely, collecting both quantitative and qualitative data, reducing administration overhead and project cost. It provides several different types of interaction with test participants, including email invitations and Web page intercepts. Researchers can also participate in real-time screen sharing sessions with test participants, and view streaming videos of previous screen sharing sessions. The suite of tools offers an easy-to-use Web-based interface that supports the entire team collaborating on a Web site design. Its built-in research templates and online analysis tools makes the task of starting a new research project, as well as collecting and analyzing the resulting data, something that can be accomplished in hours rather than days or weeks.