Increasing transaction processing efficiency by automating an asynchronous processor

Authors:
Rick Gross;Suzanne Ryanstrati;John Ims
Affiliations:
DST Systems, Inc., Kansas City, MO;DST Systems, Inc., Kansas City, MO;DST Systems, Inc., Kansas City, MO
Venue:
CHI '02 Extended Abstracts on Human Factors in Computing Systems
Year:
2002

Citing 2
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Abstract

Moving simple yet highly repetitive manual tasks to an asynchronous automated validation process increased data processing productivity. Contextual analysis of manual processing actions revealed opportunities for timesaving.