Integrating management support systems into strategic information systems planning
Journal of Management Information Systems
In the age of the smart machine: the future of work and power
In the age of the smart machine: the future of work and power
Research that reinvents the corporation
Harvard Business Review
From thinking to tinkering: the grassroots of strategic information systems
ICIS '91 Proceedings of the twelfth international conference on Information systems
Intellectual capital: the new wealth of organizations
Intellectual capital: the new wealth of organizations
Rigor and relevance in MIS research: beyond the approach of positivism alone
MIS Quarterly - Special issue on intensive research in information systems
Information Technology for Management: Making Connections for Strategic Advantage
Information Technology for Management: Making Connections for Strategic Advantage
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Management of end-user computing has gradually evolved into the management of knowledge workers following the advent of the knowledge-intensive environment in organizations. This new environment, characterized by a dissemination of relational knowledge among the knowledge worker community, warrants a new approach to managing knowledge workers as an alternative to the traditional functional approach. The limitations of a functional approach are highlighted from a double perspective, the first is the subdivision of the organization into thinkers and doers, and the second is its inadaptability in non-western contexts. A participatory research approach is introduced as a suitable alternative befitting the knowledge-intensive environment. Its implications for managing knowledge workers are also provided.