Customizing cooperative office procedures by planning

  • Authors:
  • Rainer Lutze

  • Affiliations:
  • TA Triumph-Adler AG, Research Dep. (EVX), Fürtherstr. 212, D8500 Nuremberg 80, FRG

  • Venue:
  • COCS '88 Proceedings of the ACM SIGOIS and IEEECS TC-OA 1988 conference on Office information systems
  • Year:
  • 1988

Quantified Score

Hi-index 0.00

Visualization

Abstract

Cooperative office procedures coordinate the flow of information in complex distributed work, in which several office workers are involved. An approach for planning cooperative office procedures is presented, focussing on the requirements, possibilities and limitations of planning activities. Special attention is given to the elaboration of a suitable office knowledge representation and a maintainable structure of the knowledge base, the electronic organization handbook (ELO).