Task support in an office system
ACM Transactions on Information Systems (TOIS)
KNOs: KNowledge acquisition, dissemination, and manipulation Objects
ACM Transactions on Information Systems (TOIS)
Supporting distributed office problem solving in organizations
ACM Transactions on Information Systems (TOIS) - Special issue: selected papers from the conference on office information systems
ACM Computing Surveys (CSUR)
Office Information Systems and Computer Science
ACM Computing Surveys (CSUR)
The design requirements of office systems
ACM Transactions on Information Systems (TOIS)
SOS: A Conceptual Model for Office Information Systems
Databases for Business and Office Applications, Database Week
LELISP, a portable and efficient LISP system
LFP '84 Proceedings of the 1984 ACM Symposium on LISP and functional programming
OfficeTalk-D: An experimental office information system
Proceedings of the SIGOA conference on Office information systems
Handling contingencies in planned office activities
IEA/AIE '89 Proceedings of the 2nd international conference on Industrial and engineering applications of artificial intelligence and expert systems - Volume 1
Language and distributed system support for complex organizational services
COCS '91 Proceedings of the conference on Organizational computing systems
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Applying Artificial Intelligence (AI) to the study of Office Information Systems (OIS) remains a challenging area. In this paper, we will present a Knowledge Based approach to modelling office activities. We will focus both on the declarative representation of the office concepts and their relationships, and on the organization of office knowledge in abstract packets, at different levels of generalization. This organization will allow abstract knowledge to be reusable in different situations, and to process and construct concrete structures at different levels. The control structure that should model the behavior of office workers is also discussed.