38 offices: analyzing needs in individual offices
ACM Transactions on Information Systems (TOIS)
Supporting organizational problem solving with a work station
ACM Transactions on Information Systems (TOIS)
Management Information Systems
Management Information Systems
SIGMOD '84 Proceedings of the 1984 ACM SIGMOD international conference on Management of data
Cooperation in the office-office communication systems as a management tool
COCS '84 Proceedings of the second ACM-SIGOA conference on Office information systems
Structuring the knowledge domain of office functions with expert characteristics
ACM SIGOIS Bulletin
Problems in modelling tasks and task views
COCS '88 Proceedings of the ACM SIGOIS and IEEECS TC-OA 1988 conference on Office information systems
AMS: a knowledge-based approach to task representation, organization and coordination
COCS '88 Proceedings of the ACM SIGOIS and IEEECS TC-OA 1988 conference on Office information systems
An object oriented system implementing KNOs
COCS '88 Proceedings of the ACM SIGOIS and IEEECS TC-OA 1988 conference on Office information systems
A logically distributed approach for structuring office systems
COCS '90 Proceedings of the ACM SIGOIS and IEEE CS TC-OA conference on Office information systems
SACT: a tool for automating semi-structured organizational communication
COCS '90 Proceedings of the ACM SIGOIS and IEEE CS TC-OA conference on Office information systems
A micro-organizational model for supporting knowledge migration
COCS '90 Proceedings of the ACM SIGOIS and IEEE CS TC-OA conference on Office information systems
Organizing long-running activities with triggers and transactions
SIGMOD '90 Proceedings of the 1990 ACM SIGMOD international conference on Management of data
Workflow = OIS? A report of a workshop at the CSCW '94 conference
ACM SIGOIS Bulletin - Special issue: business process reengineering
Goals and processes: a task basis for projects and workflows
COCS '95 Proceedings of conference on Organizational computing systems
Class Library Support for Workflow Environments and Applications
IEEE Transactions on Computers
A routing model for active form objects
SAC '94 Proceedings of the 1994 ACM symposium on Applied computing
Enabling physical collaboration in industrial settings by designing for embodied interaction
Proceedings of the Latin American conference on Human-computer interaction
DKAS: a distributed knowledge acquisition system in a DSS
Journal of Management Information Systems - Special section: Research in integrating learning capabilities into information systems
Officeaid VPE: a visual programming with examples system for specifying routine office tasks
Journal of Visual Languages and Computing
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To improve the effectiveness of office workers in their decision making, office systems have been built to support (rather than replace) their judgment. However, these systems model office work in a centralized environment, and/or they can only support a single office worker. Office work that is divided into specialized domains handled by different office workers (where cooperation is needed in order to accomplish the work) is not supported. In this paper, we will present a model that supports office problem solving in a logically distributed environment. (In some systems, information is geographically distributed for performance purposes rather than for conceptual need. The term, logically, is therefore used to indicate the logical need of organizing information without having to worry about the physical location of the information.) In particular, cooperative tools that can be used to support office workers during the process of their problem solving is discussed.