A micro-organizational model for supporting knowledge migration

  • Authors:
  • F. H. Lochovsky;C. C. Woo;L. J. Williams

  • Affiliations:
  • University of Toronto;University of British Columbia;University of Toronto

  • Venue:
  • COCS '90 Proceedings of the ACM SIGOIS and IEEE CS TC-OA conference on Office information systems
  • Year:
  • 1990

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Abstract

One of an organization's assets is the knowledge it has for carrying out its activities in an acceptable way. However, due to the constantly changing environment in which it operates, its knowledge must evolve in order for it to survive and to stay competitive. For this reason, it is inappropriate to hard-code organizational knowledge into a computer-based organizational support system. Supporting the evolution of organizational knowledge, in general, is a very difficult problem because the domain knowledge needed to support it is open-ended. However, certain forms of organizational knowledge evolution, where the knowledge needed for the evolution already exists in some form in the organization, can be supported. We call this type of knowledge evolution knowledge migration. To evolve, in this case, is to recognize the need for change, and to rearrange or acquire the knowledge (possibly located in several different locations). In this paper, we discuss an approach for supporting this type of knowledge evolution.