Understanding the office: A social-analytic perspective
ACM Transactions on Information Systems (TOIS)
Semistructured messages are surprisingly useful for computer-supported coordination
ACM Transactions on Information Systems (TOIS)
Cooperating knowledge-based assistants for the office
ACM Transactions on Information Systems (TOIS)
Quilt: a collaborative tool for cooperative writing
COCS '88 Proceedings of the ACM SIGOIS and IEEECS TC-OA 1988 conference on Office information systems
COCS '88 Proceedings of the ACM SIGOIS and IEEECS TC-OA 1988 conference on Office information systems
SACT: a tool for automating semi-structured organizational communication
COCS '90 Proceedings of the ACM SIGOIS and IEEE CS TC-OA conference on Office information systems
Support of cooperative work by electronic circulation folders
COCS '90 Proceedings of the ACM SIGOIS and IEEE CS TC-OA conference on Office information systems
A micro-organizational model for supporting knowledge migration
COCS '90 Proceedings of the ACM SIGOIS and IEEE CS TC-OA conference on Office information systems
Design, implementation, and evaluation of a Revision Control System
ICSE '82 Proceedings of the 6th international conference on Software engineering
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When a hierarchical organization (e.g. an office of public administration) produces a document, several office workers will be involved. This paper presents a proposal for supporting teamwork between those people of different interests, expertise and competence on different hierarchical levels (teamwork between non-equals).For that purpose it combines a revision control system (check-in & check-out model) with an electronic mail system (transportation of circulation folders) to provide a useful environment for computer supported collaboration within the framework of 'hierarchies of directives', i.e. an organization in which the flow of orders is more or less rigid. The approach supervises the evolution of the document, handles a 'family' of text contributions with competing modifications and protects the individual work phase. A prototype we have implemented uses the Unix tools rcs and mail.