Collection and analysis of data from communication system networks

  • Authors:
  • Ronald E. Rice

  • Affiliations:
  • University of Southern California, Los Angeles

  • Venue:
  • COCS '88 Proceedings of the ACM SIGOIS and IEEECS TC-OA 1988 conference on Office information systems
  • Year:
  • 1988

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Abstract

This paper provides a brief overview of a new, limited and specific direction in the study of computer-based information systems: the study of communication networks by means of computer-monitored usage and content. This area of research is the result of the interaction of two foci in recent research: (1) the increasing use of computer-mediated communication systems in organizations, and (2) the conceptualization of communication as a process of convergence, or networks of relations.