PLEXACT: an architecture & design of a knowledge-based system for information systems development
ACM SIGCPR Computer Personnel
MIS skills for the 1990s: a survey of MIS managers' perceptions
Journal of Management Information Systems
MIS Quarterly - Special issue on IS curricula and pedagogy
IS '95: guidelines for undergraduate IS curriculum
MIS Quarterly - Special issue on IS curricula and pedagogy
Computer-supported collaborative work and its application to software engineering in a case environment
IS '97: model curriculum and guidelines for undergraduate degree programs in information systems
IS '97 Guidelines for undergraduate degree programs on Model curriculum and guidelines for undergraduate degree programs in information systems
Differences between novice and expert systems analysts: what do we know and what do we do?
Journal of Management Information Systems
Uncovering student values for hiring in the software industry
Proceedings of the third international workshop on Computing education research
Uncovering student values for hiring in the software industry
Journal on Educational Resources in Computing (JERIC)
Skill gaps and careers in IS compliance: implications for IS degree programs in the U.S.
Proceedings of the 2010 Special Interest Group on Management Information System's 48th annual conference on Computer personnel research on Computer personnel research
Legacy job titles in IT: the search for clarity
Proceedings of the 50th annual conference on Computers and People Research
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In an era when information technology (IT) is an integral part of society, many organizations are finding it difficult to hire adequate numbers of information technology personnel. Computer systems have permeated virtually every facet of organizations, creating a demand for individuals with IT skills at every level. The situation is complicated by the fact that finding personnel with the appropriate skills mix is even more problematic. As we move into the new millennium, IT roles are shifting at a rapidly increasing pace. Technical skills alone are not sufficient for success in the IT profession --- soft skills like communication, problem solving, and teamwork are increasingly important. Recognizing that no curriculum can provide all training needed by every employee in every position, the issue then becomes to identify which specific sets of knowledge, skills, and abilities (KSAs) are most important to IT organizations. This paper presents the findings of an initial case study undertaken to identify the necessary KSAs that can be used in the development of academic and industry training programs. The focus of this paper is on the findings for soft skill KSAs.