A humanistic approach to user services

  • Authors:

  • Frank W. Allen

  • Affiliations:

  • University of Mississippi, University, Mississippi

  • Venue:
  • SIGUCCS '76 Proceedings of the 4th annual ACM SIGUCCS conference on User services
  • Year:
  • 1976

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Abstract

Behavioral objectives of user services in general do not include humanistic goals. User services are the personal extension of the computing center. The computing center need not be depicted as a mechanical brain attended to by a robot-like staff. A transformation from this traditional user characterization can be achieved by adherence to humanistic priorities. A discussion of the typical user services' roles and their transformations are presented. These guidelines can lead to a more successful diffusion of computer technology into the user community.