The psychology of computer programming
The psychology of computer programming
Decline and fall of the American programmer
Decline and fall of the American programmer
The mythical man-month (anniversary ed.)
The mythical man-month (anniversary ed.)
How to Write Usable User Documentation
How to Write Usable User Documentation
Software Engineering: A Practitioner's Approach
Software Engineering: A Practitioner's Approach
Consequences of the engineering approach to technical writing
ACM Journal of Computer Documentation (JCD)
Proceedings of the 26th annual ACM international conference on Design of communication
A unified format for language documents
SLE'10 Proceedings of the Third international conference on Software language engineering
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When technical communicators have a strong personal attachment to the publication they are preparing, this attachment may interfere with the design and testing of the publication itself. Documents developed by solo authors tend to be late, buggy, and exceedingly difficult for others to maintain. "Ego-less" methods---collaborative and structured---break the proprietary connection between the writer and the book; in so doing they permit the most powerful tools of engineering and testing to be used. But they also reduce the satisfactions of the communicator's job.