Managing the software process
Learning from Notes: organizational issues in groupware implementation
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
An empirical investigation on factors affecting the acceptance of CASE by systems developers
Information and Management
Software process improvement: practical guidelines for business susccess
Software process improvement: practical guidelines for business susccess
A review on the use of action research in information systems studies
Proceedings of the IFIP TC8 WG 8.2 international conference on Information systems and qualitative research
Process improvement competencies for IS professionals: a survey of perceived needs
SIGCPR '98 Proceedings of the 1998 ACM SIGCPR conference on Computer personnel research
The realities of software technology payoffs
Communications of the ACM
Diversity in information systems action research methods
European Journal of Information Systems
De-escalating information technology projects: lessons from the Denver International Airport
MIS Quarterly - Special issue on Intensive research in information systems: using qualitative, interpretive, and case methods to study information technology—third installment
Software engineering (6th ed.)
Software engineering (6th ed.)
Commitment development in software process improvement: critical misconceptions
ICSE '01 Proceedings of the 23rd International Conference on Software Engineering
Agile software development
A Discipline for Software Engineering
A Discipline for Software Engineering
Assessing software processes: low maturity or sensible practice
Scandinavian Journal of Information Systems
Rethinking the concept of commitment in software process improvement
Scandinavian Journal of Information Systems
Understanding Computers and Cognition: A New Foundation for Design
Understanding Computers and Cognition: A New Foundation for Design
An Instrument for Measuring the Key Factors of Successin Software Process Improvement
Empirical Software Engineering
Process Improvement Satisfies Employees
IEEE Software
Software Engineering: Community and Culture
IEEE Software
Initial Effects of Software Process Improvement on an Experienced Software Development Team
HICSS '96 Proceedings of the 29th Hawaii International Conference on System Sciences Volume 1: Software Technology and Architecture
Prescription, description, reflection: the shape of the software process improvement field
International Journal of Information Management: The Journal for Information Professionals
| Hi-index | 0.00 |
Several studies have revealed the fact that nearly two-thirds of all software process improvement (SPI) efforts have failed or have at least fallen short of expectations. Literature and practice have shown that commitment to SPI at all organizational levels is essential for the success of any SPI endeavor. A research model for studying the existence, development and interplay of SPI-related commitment is introduced in this paper. This study suggests that software organizations operate through strategic, operational and personal commitment nets. These nets consist of actors, drivers, concerns, actions, commitment, and outcomes. The commitment nets model is applied in a study of four industrial SPI initiatives. The results from two of these cases are reported here. The results show that SPI is driven through the formation and reformation of commitment nets. The contents of strategic, operational and personal commitment nets are laid out and implications are discussed.