Serendipity: Integrated Environment Support for ProcessModelling, Enactment and Work Coordination

  • Authors:

  • John C. Grundy;John G. Hosking

  • Affiliations:

  • Department of Computer Science, University of Waikato, Private Bag 3105, Hamilton, New Zealand. E-mail: jgrundy@cs.waikato.ac.nz;Department of Computer Science, University of Auckland, Private Bag 92019, Auckland, New Zealand. E-mail: john@cs.auckland.ac.nz

  • Venue:
  • Automated Software Engineering
  • Year:
  • 1998

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Abstract

Large cooperative work systems require work coordination,context awareness and process modelling and enactment mechanisms tobe effective. Support for process modelling and work coordinationin such systems also needs to support informal aspects of workwhich are difficult to codify. Computer-Supported Cooperative Work(CSCW) facilities, such as inter-person communication andcollaborative editing, also need to be well-integrated into bothprocess-modelling tools and tools used to perform work. Serendipityis an environment which provides high-level, visual processmodelling and event-handling languages, and diverse CSCWcapabilities, and which can be integrated with a range of tools tocoordinate cooperative work. This paper describes Serendipity‘svisual languages, support environment, architecture, andimplementation, together with experience using the environment and integrating it with other environments.