Low-Level and High-Level CSCW Support in the Serendipity Process Modeling Environment

Authors:
John Grundy;John G. Hosking;Warwick B. Mugridge
Affiliations:
-;-;-
Venue:
OZCHI '96 Proceedings of the 6th Australian Conference on Computer-Human Interaction (OZCHI '96)
Year:
1996

Citing 0
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Abstract

In order to effectively collaborate using large cooperative work systems, both low-level and high-level CSCW facilities are required. Low-level mechanisms, including collaborative editing, messaging, annotations and communication, are needed. For large-scale cooperation, they should be augmented with higher-level process modelling, work coordination and work context awareness facilities. We describe the integration of both low-level and high-level support for cooperative work in the Serendipity process modelling environment, and discuss our experience of using these facilities.