Engineering the Design of Usable Hypermedia

  • Authors:
  • F. Paterno;C. Mancini

  • Affiliations:
  • CNUCE-CNR Via S. Maria 36 56126 Pisa, Italy;CNUCE-CNR Via S. Maria 36 56126 Pisa, Italy

  • Venue:
  • Empirical Software Engineering
  • Year:
  • 1999

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Abstract

Thispaper presents a systematic method for designing hypermedia thatare easy to use for various types of users, along with its applicationto a specific case study. The design phase is supported by theuse of task models. We have identified criteria that indicatehow information in task models can be used to identify links,design presentations, and structure the data of the hypermediaconsidered. Different types of users imply different task modelsand thus different hypermedia designs. We then show how the designobtained was evaluated using both empirical testing and metricsfor hypermedia navigation. We discuss the results obtained bythese two evaluation methods and how they affected the originaldesign.