CHI '86 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A decision support system for face-to-face groups
Journal of Information Science
The measurement of end-user computing satisfaction
MIS Quarterly
A framework for supporting distributed group decision-making
Decision Support Systems
Fortune favors the prepared firm
Management Science
ACM president's letter: electronic junk
Communications of the ACM
Organization Learning and Knowledge Technologies in a Dynamic Environment
Organization Learning and Knowledge Technologies in a Dynamic Environment
Enterprise Knowledge Management
Computer
Group decision support systems: a new frontier
ACM SIGMIS Database
IEEE Transactions on Systems, Man, and Cybernetics, Part C: Applications and Reviews
Research opportunities in knowledge networking (panel session)
ICIS '99 Proceedings of the 20th international conference on Information Systems
Parallel teams for knowledge creation: Role of collaboration and incentives
Decision Support Systems
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Recent strides in computing and telecommunications have provided managers with access to ever increasing amounts of data through higher speed computers and extensive connectivity. However, these advances have not solved the problems of getting the right information to the right person at the right time, and retaining that information in the organization for future use. This paper addresses the issues of information sharing, information overload, and organizational memory by first describing the concepts of knowledge networks. Then the conceptual architecture of a knowledge network to support a work group is presented. This is followed by a description of experiences encountered implementing a specific system for two new product concurrent engineering teams. Results of the implementation indicate that participants were quite satisfied with the new system.