Modeling coordination in organizations and markets
Management Science
Rational series and their languages
Rational series and their languages
The logic of electronic markets
Harvard Business Review
The impact of information systems on organizations and markets
Communications of the ACM
ACM Transactions on Information Systems (TOIS)
Globalization, technology, and competition: the fusion of computers and telecommunications in the 1990s
Does information technology lead to smaller firms?
Management Science
Frontiers of electronic commerce
Frontiers of electronic commerce
Information and Organizations
Programmed Capitalism: The Making of a Computer-Mediated Global Society
Programmed Capitalism: The Making of a Computer-Mediated Global Society
Business Data Communications
The Economics of Electronic Commerce
The Economics of Electronic Commerce
Transaction Repair for Integrity Enforcement
IEEE Transactions on Knowledge and Data Engineering
A model management approach to business process reengineering
Journal of Management Information Systems
Design and Implementation of Electronic Communities
Information Technology and Management
Electronic marketplace definition and classification: literature review and clarifications
Enterprise Information Systems
Design science in information systems research
MIS Quarterly
Design science and the accumulation of knowledge in the information systems discipline
ACM Transactions on Management Information Systems (TMIS)
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The impact of information technologies on organizations is difficult to predict, although critical for developing comprehensive organizational strategies. Much of the difficulty is traceable to the treatment of all information technologies as a single factor, when in fact different technologies may have drastically different impacts on the organization. Specifically, the distinction between two general classes of technologies, communication and information processing technologies, is studied. An analytical model is developed to show that these two classes of technologies have exactly the opposite impacts on the organization. Moreover, the impact also depends on the organization, and its existing structure. Communication intensive and processing intensive organizational structures are distinguished and they are shown to be impacted differently by information technologies. An analytical framework is developed to show a continuum of organizational structures, depending on their relative communication and processing intensity, and the effect of various technologies is shown to be to move the organization along that continuum. Communication and information processing technologies are shown to move the organization in opposing directions. Finally, the analytical framework is shown to be robust and valid under a wide variety of conditions, covering most real life organizations.