The role of communication in organizational change: an empirical investigation

Authors:
Hulya Julie Yazici
Affiliations:
Management Department, College of Business, University of Wisconsin-La Crosse, 418G Carl Wimberly Hall, 1725 State Street, La Crosse, WI
Venue:
Information and Management
Year:
2002

Citing 11
Cited 1

Awareness and coordination in shared workspaces

CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Computer-mediated communication and collaborative writing: media influence and adaptation to communication constraints

CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Sharing perspectives in distributed decision making

CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Learning from Notes: organizational issues in groupware implementation

CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
ODSS: information technology for organizational change

Decision Support Systems
A business case framework for group support technology

Journal of Management Information Systems - Special issue: Collaboration technology, modeling, and end-user computing for the 1990s
A framework for linking the structure of information systems with organizational requirements for information sharing

Journal of Management Information Systems
The relationship between user participation and system success: a simultaneous contingency approach

Information and Management
Does successful investment in information technology solve the productivity paradox?

Information and Management
Information Technology: The Management Challenge

Information Technology: The Management Challenge
Designing Complex Organizations

Designing Complex Organizations

Information channel diagrams: an approach for modelling information flows

Journal of Intelligent Manufacturing

Quantified Score

Hi-index	0.00

Visualization

Abstract

Despite their widespread availability, the role information technologies (IT) play on organizational processes is not clear. This paper, investigates the causal links between organization structure, communication media, and task complexity for better organizational communication. A field survey was administrated in a leading international manufacturing company, followed by a causal path analysis there of communication determinants and outcomes.The findings indicate the significance of organization structure for cross-functional information access, delivery, use, and sharing needs. IT was perceived to be somewhat important, but its effect on communication depended on task complexity. In all, traditionally rich communication media is used and preferred.