Understanding computers and cognition
Understanding computers and cognition
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
SDL with applications from protocol specification
SDL with applications from protocol specification
The action workflow approach to workflow management technology
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
A language/action based approach to information modeling
Information modeling in the new millennium
Process Patterns to Generate E-commerce Systems
Revised Papers from the HUMACS, DASWIS, ECOMO, and DAMA on ER 2001 Workshops
Generic business frameworks and action modeling
CM'96 Proceedings of the First international conference on Communication Modeling: The language/action perspective
Exploring 'Canned Communication' for coordinating distributed mobile work activities
Interacting with Computers
Security for Enterprise Resource Planning Systems
Information Systems Security
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The basic notions in computer supported work coordination in e-Business are communicative, institutional, and deontic notions such as obligation, responsibility, and trust. The Language Action approach that has a significant impact within CSCW, therefore, seems to be a most promising framework for designing e-Business systems. However, the penetration of the Language Action approach in industrial practice is still limited. We discuss some reasons for this state of affairs by identifying a number of problems that hinder an effective application of the Language Action approach. We propose modeling techniques and methodological guidelines that can contribute to the solution of these problems. These techniques and guidelines are based on three building blocks: a business model describing the values exchanged in an e-Business process, a formal and executable language based on communicating state machines, and an automated designer assistant that guides a user from a business model to an executable process model.