Expressive richness: a comparison of speech and text as media for revision
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Ubiquitous audio: capturing spontaneous collaboration
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
HyperVoice: a phone-based CSCW platform
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Capturing, structuring, and representing ubiquitous audio
ACM Transactions on Information Systems (TOIS)
Who, What, When, Where, How: Design Issues of Capture & Access Applications
UbiComp '01 Proceedings of the 3rd international conference on Ubiquitous Computing
Replication and Notification Management in a Knowledge Delivery Network
DSOM '02 Proceedings of the 13th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management: Management Technologies for E-Commerce and E-Business Applications
An Empirical Study on Voice-Enabled Web Applications
IEEE Pervasive Computing
Implementation and empirical evaluation of voice-enabled web applications
International Journal of Information Technology and Management
Voice enabling mobile financial services with multimodal transformation
International Journal of Mobile Communications
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Until recently, voice knowledge has been ignored as a tangible information asset, mostly because of difficulties in collecting and organizing it. Using the most pervasive device available today--the telephone--and advances in speech recognition technology and voice markup languages, the authors have built a service architecture that transforms the telephone from a simple communication medium to an information medium.