Voice enabling mobile financial services with multimodal transformation

  • Authors:
  • Shuchih Ernest Chang

  • Affiliations:
  • Institute of Electronic Commerce, National Chung Hsing University, 250 Kuo Kuang Road, Taichung City 402, Taiwan, ROC

  • Venue:
  • International Journal of Mobile Communications
  • Year:
  • 2009

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Abstract

Pervasive computing may provide multiple modes of interface for end users to access the internet applications at anytime from anywhere using any device. This article describes how multimodal user-interface pages for supporting various wireless devices can be implemented with multimodal transformation. It also illustrates how a Multimodal Web System (MWS) could be voice-enabled to support an interactive voice channel. This study provides insights for the design and implementation of successful business applications to catch the revolutionary opportunity and benefit of voice-enabled MWSs. In doing so, it contributes to the body of knowledge associated with the emergent pervasive computing environment.