A theory of control and complexity: implications for software design and integration of computer systems into the work place

Users' errors and error handling: its relationships with task structure and social support

ACM SIGCHI Bulletin

Toward a more precise definition of task-sufficient information: reconsidering Bethke et al. on task orientation and usability

ACM SIGDOC Asterisk Journal of Computer Documentation

When the Wait Isnt So Bad: The Interacting Effects of Website Delay, Familiarity, and Breadth

Information Systems Research

Who is taking over control? a psychological perspective in examining effects of agent-based negotiation support technologies

EPCE'07 Proceedings of the 7th international conference on Engineering psychology and cognitive ergonomics

Interaction design for mobile product recommendation agents: Supporting users' decisions in retail stores

ACM Transactions on Computer-Human Interaction (TOCHI)

The influence of query interface design on decision-making performance

MIS Quarterly

Research Note---The Influence of Trade-off Difficulty Caused by Preference Elicitation Methods on User Acceptance of Recommendation Agents Across Loss and Gain Conditions

Information Systems Research