Development of an instrument measuring user satisfaction of the human-computer interface
CHI '88 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Developing user interfaces: ensuring usability through product & process
Developing user interfaces: ensuring usability through product & process
The trouble with computers
An applied ethnographic method for redesigning user interfaces
Proceedings of the 1st conference on Designing interactive systems: processes, practices, methods, & techniques
Designing the User Interface: Strategies for Effective Human-Computer Interaction
Designing the User Interface: Strategies for Effective Human-Computer Interaction
Usability Engineering
Reverse Engineering and Design Recovery: A Taxonomy
IEEE Software
IEEE Software
Improving the Usability of E-Commerce Applications using Business Processes
IEEE Transactions on Software Engineering
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Using a variety of low-effort, high-payoff strategies on six major software projects, the authors demonstrated that, in some cases, effective user interface reengineering can be accomplished in a matter of weeks instead of the year or more traditionally required.