Knowledge acquisition: principles and guidelines
Knowledge acquisition: principles and guidelines
The empirical study of knowledge elicitation techniques
ACM SIGART Bulletin - Special issue on knowledge acquisition
A survey of methods for eliciting the knowledge of experts
ACM SIGART Bulletin - Special issue on knowledge acquisition
Knowledge acquisition from multiple experts
ACM SIGART Bulletin - Special issue on knowledge acquisition
The New Science of Management Decision
The New Science of Management Decision
Elicitation of Knowledge from Multiple Experts Using Network Inference
IEEE Transactions on Knowledge and Data Engineering
International Journal of Human-Computer Studies
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The authors examine whether one technique for group knowledge elicitation, focus groups, can provide different thoughts and judgments about a problem than individual interviews. The experimental situation was based on the resolution of an ill-structured problem by experienced subjects in a field setting. Videotaped scenarios were used to describe the situation for knowledge acquisition. Ten subjects were used, five for individual interviews and five for the focus groups. It was found that focus groups performed better in generating original responses than individual interviews and that focus groups were at least as good as individual interviews in terms of the quality and acceptability of ideas.