Using GOMS for user interface design and evaluation: which technique?
ACM Transactions on Computer-Human Interaction (TOCHI)
The GOMS family of user interface analysis techniques: comparison and contrast
ACM Transactions on Computer-Human Interaction (TOCHI)
The Psychology of Human-Computer Interaction
The Psychology of Human-Computer Interaction
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GOMS is many things to many people. It is the only validated analytic usability evaluation method (UEM) in the field of human-computer interaction. It is being used by practitioners at some of the world's largest and some of the smallest software companies. It is a research agenda that is being pursued at universities the world over. It is a task analysis technique with roots in both cognitive psychology and artificial intelligence. It is a flexible tool that can be used with protocol analysis. It is a technique that makes detailed profiling possible. It is an important adjunct to usability testing. It is something that can be done at the early stages of the design process. It is a way of intelligently playing what if games with interface possibilities. It is all of these things and more.