Specifying relations between research and the design of human-computer interactions
International Journal of Human-Computer Studies - Special issue: the role of cognitive science in human-computer interaction
DIS '97 Proceedings of the 2nd conference on Designing interactive systems: processes, practices, methods, and techniques
Longing for service: Bringing the UCL Conception towards services research
Interacting with Computers
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There is a need for more formal HCI design knowledge, such that effective design knowledge may be specified in a format which facilitates re-use. A conception of Engineering Design Principles (EDPs) is presented, as a framework within which to systematically relate design knowledge to performance. It is argued that the specification of these relations supports validation, leading to a higher likelihood that application of an EDP to an appropriate design problem will result in a satisfactory design solution. A hierarchy of classes of design problem is presented, and discussed in context of the ongoing research project.