The GOMS SIG: troubleshooting, lessons learned, novel applications, teaching techniques & future research

  • Authors:
  • Wayne D. Gray;Bonnie E. John;David E. Kieras;Deborah A. Boehm Davis

  • Affiliations:
  • George Mason University;Carnegie Mellon University;University of Michigan;George Mason University

  • Venue:
  • CHI '00 Extended Abstracts on Human Factors in Computing Systems
  • Year:
  • 2000

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Abstract

GOMS is many things to many people, It is the only validated analytic usability evaluation method (UEM) in the field of human-computer interaction. It is being used by practitioners at some of the world's largest and some of the smallest software companies. It is a research agenda that is being pursued at universities the world over. It is a task analysis technique with roots in both cognitive psychology and artificial intelligence. It is a flexible tool that can be used with protocol analysis. It is a technique that makes detailed profiling possible. It is an important adjunct to usability testing. It is something that can be done at the early stages of the: design process. It is a way of intelligently playing what if games with interface possibilities. It is all of these things and more.