When professional standards are lax: the CONFIRM failure and its lessons
Communications of the ACM
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In this paper, we describe the use of interactive multimedia scenarios for role-playing in groups as a learning activity. The motivation for this research is the need for learning activities that stimulate an interest for problematic issues, challenge current understandings and facilitate experience sharing between professionals. The learning activity has been used in a corporate training programme where 80 professionals, in 11 groups, participated. We highlight preliminary evaluation results that illustrate how they experienced the activity.