An empirical comparison of a hypertext-based systems analysis case with conventional cases and role playing

  • Authors:
  • Julie E. Kendall;Kenneth E. Kendall;Richard L. Baskerville;Raymond J. Barnes

  • Affiliations:
  • Rutgers University;-;Binghamton University;Binghamton University

  • Venue:
  • ACM SIGMIS Database
  • Year:
  • 1996

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Abstract

Systems analysis and design is a practical discipline, difficult to teach realistically with conventional methods. HyperCase is an interactive program that presents an organization called Maple Ridge Engineering in a highly graphical environment for use on a microcomputer. Use of hypertext allows students to navigate through the organization, doing interviews, and examining diagrams in the order they prefer, rather than in the prescribed, linear fashion found in conventional cases.The effectiveness of HyperCase versus conventional cases and role playing in helping students reach six different levels of educational objectives was assessed in an experiment with 22 students. Those using HyperCase performed as well or better on the examination questions than those using standard approaches. In the second part of the study, results from an affective student questionnaire completed by the original 22 students, plus 97 others, revealed that they were overwhelmingly positive in their reaction to this new approach. Little difference in the reactions among experienced and inexperienced computer users was found. Based on our empirical findings, we conclude that students felt their experience with HyperCase was an important departure from the traditional systems analysis and design class.