The effects of graphic organizers that signal the structure of a hypertext document on user's navigation strategies and performance

  • Authors:
  • Rachel Michael Nilsson

  • Affiliations:
  • University of California, Santa Barbara, Santa Barbara, CA

  • Venue:
  • CHI '01 Extended Abstracts on Human Factors in Computing Systems
  • Year:
  • 2001

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Abstract

Two experiments tested the hypothesis that graphical organizers aid users of hypertext documents by providing explicit structural cues. Participants answered thirty questions using a hierarchical website of aquatic animals. In Experiment 1, participants given non-navigable maps were more efficient than participants not given maps on questions 1-20, but marginally less efficient on questions 21-30. In Experiment 2, animal pages contained either an organizer that located the current page within the structure of the website (explicit group), or did not (implicit group). The explicit group was faster during the test phase, but not more efficient. Spatial ability and prior knowledge affected performance. These results suggest that maps are initially useful but discourage further learning.