The media equation: how people treat computers, television, and new media like real people and places
SUITEKeys: a speech understanding interface for the motor-control challenged
Assets '98 Proceedings of the third international ACM conference on Assistive technologies
Head pointing and speech control as a hands-free interface to desktop computing
Assets '98 Proceedings of the third international ACM conference on Assistive technologies
Disability, inability and cyberspace
Human values and the design of computer technology
Providing integrated toolkit-level support for ambiguity in recognition-based interfaces
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
A comparison of voice controlled and mouse controlled web browsing
Assets '00 Proceedings of the fourth international ACM conference on Assistive technologies
Usability Engineering
Transforming graphical interfaces into auditory interfaces for blind users
Human-Computer Interaction
Can we do without GUIs? Gesture and speech interaction with a patient information system
Personal and Ubiquitous Computing
Mixed-initiative dialog management for speech-based interaction with graphical user interfaces
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Voice interfaces can be used to meet some accessibility requirements for physically disabled users, but only if they address inherent usability problems, namely, the trade-off between user efficiency and ambiguity handling. This paper explores usability issues related to voice interfaces for complex GUIs. We present two user studies on a series of interface designs to support voice navigation within a complex business GUI, and discuss the findings as they relate to efficiency and ambiguity handling. We conclude by discussing future directions for this work, including the addition of data input capabilities, which will be necessary to provide a truly accessible solution.