Agents that reduce work and information overload
Communications of the ACM
Social information filtering: algorithms for automating “word of mouth”
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Communications of the ACM
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
Using plan recognition in human-computer collaboration
UM '99 Proceedings of the seventh international conference on User modeling
User modeling in adaptive interfaces
UM '99 Proceedings of the seventh international conference on User modeling
Techniques for Plan Recognition
User Modeling and User-Adapted Interaction
On Abstract Models and Conversation Policies
Issues in Agent Communication
An Adaptive Conversational Interface for Destination Advice
CIA '99 Proceedings of the Third International Workshop on Cooperative Information Agents III
Intelligent User Interfaces: Survey and Research Directions
Intelligent User Interfaces: Survey and Research Directions
Graspable user interfaces
Automatic optimization of dialogue management
COLING '00 Proceedings of the 18th conference on Computational linguistics - Volume 1
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This paper discusses the problem of content overload in the home environment. We describe the various domains where the problem manifests itself, and we analyse which user activities could benefit from software assistance. In particular, we focus on the problem of searching for information, and we introduce the concept of Conversational Search as the means to tackle it. We also introduce a framework to test several heuristics related to Conversational Search, and show how using a model of the user can significantly improve the results of purely information-theoretical heuristics.