Orthogonal Defect Classification-A Concept for In-Process Measurements
IEEE Transactions on Software Engineering - Special issue on software measurement principles, techniques, and environments
The software engineering laboratory: an operational software experience factory
ICSE '92 Proceedings of the 14th international conference on Software engineering
In-process improvement through defect data interpretation
IBM Systems Journal
Extreme programming explained: embrace change
Extreme programming explained: embrace change
A Discipline for Software Engineering
A Discipline for Software Engineering
Software Quality: Analysis and Guidelines for Success
Software Quality: Analysis and Guidelines for Success
Cleanroom Software Engineering
IEEE Software
Improving software testing via ODC: three case studies
IBM Systems Journal
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We have been cooperating with remote partner companies and managing software quality with a cross-company team organization, competitions among sub-teams, postmortem analysis, and an experience repository. The practices have built good relationships with partner companies, motivated the engineers, and established a quality control process for developing highly reliable software. No more than two field defects for any product have been reported for the last 24 months. This paper describes how our practices improved our processes and the quality of the products.