ERCIM'02 Proceedings of the User interfaces for all 7th international conference on Universal access: theoretical perspectives, practice, and experience
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Evolution of e-Government is drifting. On the one hand, e-Government systems shift from information via communication and transaction systems to integrated systems. On the other hand, a partial trend from G2C and G2B systems towards G2G systems is observable. Different needs are to be met to build best practice solutions in the fields of G2C, G2B and G2G.