Reflections on the Requirements Gathering in an One-Stop Government Project

Authors:
Johanna Krenner
Affiliations:
-
Venue:
EGOV '02 Proceedings of the First International Conference on Electronic Government
Year:
2002

Citing 3
Cited 1

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An Integrated Platform for Realising One-Stop Government: The eGOV Project

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Engineering User Requirements for e-Government Services: A Dutch Case Study

EGOV '08 Proceedings of the 7th international conference on Electronic Government

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Abstract

This paper reports on the requirements analysis for one-stop government. It is focused on the work that was done in the analysis phase of the eGOV project - an EU project with the goal to develop an integrated platform for realizing online one-stop government - which is presented as a case study. Different types and sources of requirements are described. Furthermore the user-survey for the eGOV project is dealt. The paper concludes with some of the insights gained from the requirements analysis.