A process for delivering information just in time
WM'05 Proceedings of the Third Biennial conference on Professional Knowledge Management
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We present the general knowledge management model typical for central as well as local government agencies pre-requisite for successful implementation of knowledge management initiatives. We show that knowledge management systems comprising intelligent workflow management features are necessary to provide sufficient level of support for administrative knowledge processes. We conclude with a brief presentation of the ICONS project aiming at providing a KMS platform for e-government.