The Doctor Is In: Helping End Users Understand the Health of Distributed Systems

  • Authors:
  • Paul Dourish;Daniel C. Swinehart;Marvin Theimer

  • Affiliations:
  • -;-;-

  • Venue:
  • DSOM '00 Proceedings of the 11th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management: Services Management in Intelligent Networks
  • Year:
  • 2000

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Abstract

Users need know nothing of the internals of distributed applications that are performing well. However, when performance flags or fails, a depiction of system behavior from the user's point of view can be invaluable. We describe a robust architecture and a suite of presentation and visualization tools that give users a clearer view of what is going on.