Effects of breadth, depth and number responses on computer menu search performance

A theory of organization

SIGDOC '94 Proceedings of the 12th annual international conference on Systems documentation: technical communications at the great divide

Working-memory failure in phone-based interaction

ACM Transactions on Computer-Human Interaction (TOCHI)

The effects of menu design on information-seeking performance and user's attitude on the world wide web

Journal of the American Society for Information Science and Technology

When the Wait Isnt So Bad: The Interacting Effects of Website Delay, Familiarity, and Breadth

Information Systems Research

The interaction effects of familiarity, breadth and media usage on web browsing experience

Computers in Human Behavior