Portholes: supporting awareness in a distributed work group
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Interaction and outeraction: instant messaging in action
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Providing presence cues to telephone users
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
ConNexus to awarenex: extending awareness to mobile users
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
iMobile: a proxy-based platform for mobile services
WMI '01 Proceedings of the first workshop on Wireless mobile internet
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Design iterations for a location-aware event planner
Personal and Ubiquitous Computing
Proceedings of the 2005 ACM symposium on Applied computing
PePe field study: constructing meanings for locations in the context of mobile presence
Proceedings of the 8th conference on Human-computer interaction with mobile devices and services
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Successfully contacting colleagues while away from the office is especially difficult without information about their availability and location. HandiMessenger is a service designed to facilitate opportunistic communication by tightly integrating awareness and contact capabilities into a wireless, unified messaging and awareness application. Users can securely access intranet email, instant messages, and other messages from a handheld mobile device (e.g., a wireless PDA). Simultaneously, they are presented with awareness information about the sender to enable a reply in the most appropriate mode, given the situation of the participants. For example, they can read email and reply by initiating a phone call, if the sender is available by phone. Analysis of handiMessenger usage shows that users do request awareness information while inspecting message headers or content, and that users also, at times, respond to a message with a different type or in a different mode than the original message.