Designing visual interfaces: communication oriented techniques
Designing visual interfaces: communication oriented techniques
The media equation: how people treat computers, television, and new media like real people and places
Affective computing
Persuasive computers: perspectives and research directions
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Designing Web Usability: The Practice of Simplicity
Designing Web Usability: The Practice of Simplicity
Usability Engineering
Interactivity by Design
User-Centred Design for Multimedia Applications
ICMCS '99 Proceedings of the IEEE International Conference on Multimedia Computing and Systems - Volume 2
Characteristics of web applications that affect usability: a review
OZCHI '05 Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future
Interaction, usability and aesthetics: what influences users' preferences?
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
Investigating attractiveness in web user interfaces
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Customer experience requirements for e-commerce websites
International Journal of Web Engineering and Technology
Analysing the Key Factors of Web Design: A Heuristic Evaluation
EC-Web '08 Proceedings of the 9th international conference on E-Commerce and Web Technologies
Towards a theory of user judgment of aesthetics and user interface quality
ACM Transactions on Computer-Human Interaction (TOCHI)
Authoring of scalable multimedia documents
Multimedia Tools and Applications
ACM Transactions on Computer-Human Interaction (TOCHI)
Assessing interaction styles in web user interfaces
INTERACT'05 Proceedings of the 2005 IFIP TC13 international conference on Human-Computer Interaction
International Journal of Human-Computer Studies
Picture perfect: Girls' and boys' preferences towards visual complexity in children's websites
Computers in Human Behavior
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Web interfaces challenge traditional definitions of usability. A three phase model for website evaluation is proposed, based on initial attractiveness, exploration/navigation and transaction. Usabilityis redefined as trade-off between increasing the user's motivation to encourage exploration and purchasing in e-commerce, and the costs of usability errors. Heuristics for assessing the attractiveness of web user interfaces are proposed based on aesthetic design, general arousal created bycontent, corporate identityand brand, and the perceived utilitymatc hed to users' requirements. The heuristics are tested byev aluating three airline websites to demonstrate how different attractiveness and traditional usabilitytrade-offs contribute to overall effectiveness.