Case-based reasoning
Enterprise Knowledge Management
Computer
Active Delivery for Lessons Learned Systems
EWCBR '00 Proceedings of the 5th European Workshop on Advances in Case-Based Reasoning
Using Guidelines to Constrain Interactive Case-Based HTN Planning
ICCBR '99 Proceedings of the Third International Conference on Case-Based Reasoning and Development
KM_PEB: An Online Experience Base on Knowledge Management Technology
EWCBR '00 Proceedings of the 5th European Workshop on Advances in Case-Based Reasoning
Active Delivery for Lessons Learned Systems
EWCBR '00 Proceedings of the 5th European Workshop on Advances in Case-Based Reasoning
Tuning Production Processes through a Case Based Reasoning Approach
ECCBR '02 Proceedings of the 6th European Conference on Advances in Case-Based Reasoning
Towards an ontology for knowledge management in communities of practice
PAKM'06 Proceedings of the 6th international conference on Practical Aspects of Knowledge Management
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A learned lesson, in the context of a pre-defined organizational process, summarizes an experience that should be used to modify that process, under the conditions for which that lesson applies. To promote lesson reuse, many organizations employ lessons learned processes, which define how to collect, validate, store, and disseminate lessons among their personnel, typically by using a standalone retrieval tool. However, these processes are problematic: they do not address lesson reuse effectively. We demonstrate how reuse can be facilitated through a representation that highlights reuse conditions (and other features) in the context of lessons learned systems embedded in targeted decision-making processes. We describe a case-based reasoning implementation of this concept for a decision support tool and detail an example.