Web Navigability Testing with Remote Agents

  • Authors:
  • Martín González Rodríguez;Jose Emilio Labra Gayo;Juan Manuel Cueva Lovelle

  • Affiliations:
  • -;-;-

  • Venue:
  • Web Engineering, Software Engineering and Web Application Development
  • Year:
  • 2001

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Abstract

Usability testing is normally used to determine the navigation map that better adapts to the average-user mental navigation model. However, usability testing is an expensive process, misses the influence that the computer environment has on navigation, and it is not able to record spontaneous user behaviour. The remote testing technique is an interesting and cheaper alternative that avoids the problems commented. We have developed our own set of tools based on data gathering agents for supporting remote testing. In this paper, we comment our experiences designing and developing such kind of systems and the results obtained when conducting human-computer interaction experiments based on access to web sites.