Communications of the ACM
A performance model of system delay and user strategy selection
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
System response time operator productivity, and job satisfaction
Communications of the ACM
Improving interactive performance using TIPME
Proceedings of the 2000 ACM SIGMETRICS international conference on Measurement and modeling of computer systems
The importance of translucence in mobile computing systems
ACM Transactions on Computer-Human Interaction (TOCHI)
Temporal Patterns for Complex Interaction Design
DSV-IS '01 Proceedings of the 8th International Workshop on Interactive Systems: Design, Specification, and Verification-Revised Papers
Performance Evaluation as a Tool for Quantitative Assessment of Complexity of Interactive Systems
DSV-IS '02 Proceedings of the 9th International Workshop on Interactive Systems. Design, Specification, and Verification
Web Navigability Testing with Remote Agents
Web Engineering, Software Engineering and Web Application Development
The simplest heuristics may be the best in Java JIT compilers
ACM SIGPLAN Notices
Human performance modeling in temporary segmentation Chinese character handwriting recognizers
International Journal of Human-Computer Studies
Time-out in user interface: the case of mobile text input
Personal and Ubiquitous Computing
40years of searching for the best computer system response time
Interacting with Computers
Testing web navigation for all: an agent-based approach
ICCHP'06 Proceedings of the 10th international conference on Computers Helping People with Special Needs
Predictivity of system delays shortens human response time
International Journal of Human-Computer Studies
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As machine response delays vary, the most important effect on users may be not their annoyance but that they change the way they use an interface. Even the very simple task of copytyping three digit numbers gives rise to at least three different user strategies (i.e. procedures). However the effect seems not be a simple function of delay length, contrary to earlier reported work. Instead users are probably shifting between strategies more fluidly.