Enabling Technologies for Communities at Web Shops

  • Authors:
  • Till Schümmer

  • Affiliations:
  • -

  • Venue:
  • DCW '02 Revised Papers from the 4th International Workshop on Distributed Communities on the Web
  • Year:
  • 2002

Quantified Score

Hi-index 0.00

Visualization

Abstract

This paper identifies needs for communities at web shops. Different types of communities are classified and rated according to their value for e-commerce sites. Three virtual stores and one external instant messaging and presence tool are observed regarding their community support. All these solutions have deficits in means for establishing the community (partner finding) and starting direct synchronous interaction. The GAMA-Mall system, which is presented in the second part, aims to fill this gap. It is a prototype that enhances partner finding and collaboration in a virtual bookstore like Amazon.com.