An empirical study of computer capacity planning in Japan

  • Authors:
  • S. F. Lam

  • Affiliations:
  • Department of Mathematics and Computer Science, California State University, Long Beach, 1250 Bellflower Blvd., Long Beach, CA

  • Venue:
  • Communications of the ACM
  • Year:
  • 1988

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Abstract

Capacity planners in Japan rely heavily on intuitive and judgmental approaches in their computer capacity planning functions, even more so than their U.S. counterparts, according to the following survey. The emphasis in large Japanese firms on job rotations, lifetime employment, and extensive social and informal interaction among employees helps contribute to the effectiveness of these judgmental methods.