The New Organizational Wealth: Managing and Measuring Knowledge-Based Assets
The New Organizational Wealth: Managing and Measuring Knowledge-Based Assets
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
Ethnography and information systems development: Ethnography of, for and within is development
Information and Software Technology
Knowledge Management in Medium-Sized Software Consulting Companies
Empirical Software Engineering
Skills Management in Knowledge-Intensive Organizations
EKAW '02 Proceedings of the 13th International Conference on Knowledge Engineering and Knowledge Management. Ontologies and the Semantic Web
On the Status of Learning Software Organizations in the Year 2001
LSO '01 Proceedings of the Third International Workshop on Advances in Learning Software Organizations
An empirical study of an informal knowledge repository in a medium-sized software consulting company
Proceedings of the 25th International Conference on Software Engineering
Practical knowledge management tool use in a software consulting company
Communications of the ACM - The semantic e-business vision
Through a mirror darkly: How programmers understand legacy code
Information-Knowledge-Systems Management
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This paper presents a skills management system in a medium-sized software consulting company, and how it is used. We found four different types of usage: Searching for competence to solve problems, allocating resources, finding areas for new projects, and to develop competence. Most people in the company seem to regard this tool as useful, both for themselves, and for the company as a whole.